Privacy policy.
Last updated: 28 September 2026
Raven Rook Property is a trading name of Rae-Evans Ventures Ltd, a company registered in England and Wales under company number 14697619, with its registered office at Mansion House, Manchester Road, Altrincham, Cheshire, WA14 4RW.
Rae-Evans Ventures Ltd is the data controller responsible for the personal information processed through Raven Rook Property.
Rae-Evans Ventures Ltd is registered with the Information Commissioner's Office (ICO) under registration number ZB564534.
This privacy policy explains what personal information we collect, how and why we use it, where we may obtain it from, how long we retain it and the rights you have in relation to your personal information.
1. Information we collect
The personal information we collect depends on how you interact with us.
It may include:
your name;
postal address;
email address;
telephone number;
information you provide when contacting us through our website, by email, telephone, post or otherwise;
information relating to land or property you own or have an interest in;
property ownership information;
correspondence and records of communications with you;
information relating to a potential property transaction, acquisition, development or other business relationship; and
technical information collected when you use our website, such as IP address, browser information and cookie data where applicable.
We only collect and process personal information that is reasonably necessary for our business activities.
2. Information obtained from third parties and other sources
In some circumstances, we obtain personal information from sources other than directly from you.
In particular, we identify land and property that may potentially be suitable for acquisition, investment or development. Where we identify such a property, we may obtain information about its ownership and the owner or other relevant parties.
Sources may include:
HM Land Registry and other public records;
local authority and planning information;
commercial property and land information services;
property databases and mapping services;
estate agents, property professionals and other third parties; and
other lawfully available sources of property and ownership information.
The information obtained may include your name, correspondence address, details of land or property associated with you and information relating to its ownership.
We may use this information to contact you regarding the particular land or property and a potential acquisition, development opportunity or other property-related proposal.
3. How we use your information
We may use your personal information to:
respond to enquiries and communicate with you;
identify and assess potential land and property opportunities;
contact owners of land or property about a potential purchase, development or other property-related proposal;
assess the viability of potential property transactions;
conduct due diligence;
negotiate and administer property transactions and agreements;
provide information about our services where appropriate;
maintain records of our communications and business activities;
manage our website and business operations;
comply with our legal, regulatory, accounting and taxation obligations;
establish, exercise or defend legal claims; and
protect our business and prevent fraud or misuse of our services.
We will not use your personal information for purposes that are incompatible with the purposes for which it was collected unless permitted or required by law.
4. Our lawful bases for processing
UK data protection law requires us to have a lawful basis for processing personal information.
Depending on the circumstances, we may rely on the following lawful bases.
Legitimate interests
We may process personal information where this is necessary for our legitimate business interests and those interests are not overridden by your rights and interests.
Our legitimate interests include:
identifying land and property that may be suitable for acquisition, investment or development;
identifying and contacting the owners of specific land or property in which we have a genuine business interest;
communicating with property owners about potential transactions or opportunities;
operating and developing our property business;
responding to business enquiries; and
maintaining appropriate business records.
When relying on legitimate interests, we consider the nature of the information involved, the purpose for which it is being used, whether the processing is necessary and the potential impact on the individual concerned.
Contract
We may process your information where this is necessary to enter into or perform a contract with you or to take steps at your request before entering into a contract.
Legal obligation
We may process information where necessary to comply with a legal or regulatory obligation.
Consent
Where consent is required for a particular activity, we will ask for it. Where processing is based on consent, you may withdraw that consent at any time.
5. Contacting land and property owners
As part of our property activities, we may identify specific land or property that we believe could represent a potential acquisition or development opportunity.
We may use ownership and contact information obtained from the sources described in section 2 to contact the relevant owner by post.
We generally make these approaches because we have identified a specific property or parcel of land in which we have a genuine potential business interest, rather than for general mass marketing purposes.
We process the limited personal information required for this activity on the basis of our legitimate interests.
You have the right to object at any time to the use of your personal information for direct marketing purposes. If you tell us that you do not wish to receive further approaches from us, we will stop using your information for that purpose.
We may retain limited information on a suppression record so that we can record your preference and avoid contacting you again inadvertently.
6. Sharing your information
We do not sell your personal information.
Where necessary for our business activities or a potential property transaction, we may share relevant information with:
solicitors and other legal advisers;
accountants and tax advisers;
planning consultants;
architects, surveyors and other property professionals;
estate agents and other property intermediaries;
finance providers and lenders;
service providers that support our day-to-day operations, such as our email, website hosting and secure document storage providers; and
public authorities, regulators or law enforcement bodies where we are legally required to do so.
Where information is shared, we limit this to what is reasonably necessary for the relevant purpose.
7. How long we keep your information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including satisfying legal, accounting, regulatory and reporting requirements.
The appropriate retention period will depend on the nature of our relationship with you and the information involved.
Where a potential property opportunity does not proceed, we will not retain personal information indefinitely without a legitimate reason.
Where you have asked us not to contact you for marketing purposes, we may retain the minimum information necessary on a suppression record to ensure that your preference continues to be respected.
Information relating to completed transactions, contracts or other business relationships may need to be retained for longer periods to comply with legal, tax, accounting or regulatory requirements or to establish, exercise or defend legal claims.
8. Keeping your information secure
We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss or destruction.
Access to personal information is limited to people and service providers who reasonably require access for legitimate business purposes.
9. International transfers
Some of the service providers we use may process or store personal information outside the United Kingdom.
Where personal information is transferred internationally, we take appropriate steps to ensure that the transfer complies with applicable UK data protection law and that appropriate safeguards are in place where required.
10. Your data protection rights
Depending on the circumstances, you have rights under UK data protection law including:
Right of access
You can ask us for a copy of the personal information we hold about you.
Right to rectification
You can ask us to correct information that is inaccurate or complete information that is incomplete.
Right to erasure
In certain circumstances, you can ask us to delete your personal information.
Right to restriction
In certain circumstances, you can ask us to restrict the way we process your personal information.
Right to object
You may object to processing based on legitimate interests in certain circumstances.
You have an absolute right to object to the processing of your personal information for direct marketing purposes. If you exercise this right, we will stop processing your information for that purpose.
Right to data portability
In certain circumstances, you may have the right to receive personal information you have provided to us in a structured, commonly used and machine-readable format or ask us to transfer it to another organisation.
Rights relating to consent
Where we rely on consent, you can withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.
Not all rights apply in every circumstance.
11. Exercising your rights
If you wish to exercise any of your data protection rights, object to receiving communications from us or ask a question about how we use your personal information, please contact us using the contact details provided on the Raven Rook Property website.
We may need to verify your identity before responding to certain requests.
There is normally no charge for exercising your data protection rights.
12. Complaints
If you have concerns about how we process your personal information, please contact us in the first instance so that we have an opportunity to address them.
You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent regulator for data protection.
Information about making a complaint is available from the Information Commissioner's Office at ico.org.uk.
13. Cookies and website information
Our website may use cookies and similar technologies to operate effectively, understand how visitors use the site and improve its functionality.
Where required by law, non-essential cookies will not be placed on your device without your consent.
Further information about any cookies used by our website and the choices available to you may be provided through our cookie notice or cookie management tools.
14. Third-party websites
Our website may contain links to websites operated by third parties.
We are not responsible for the privacy practices of third-party websites. If you follow a link to another website, you should review that website's privacy information.
15. Changes to this privacy policy
We may update this privacy policy from time to time to reflect changes in our business activities, legal requirements or the way we process personal information.
The latest version will be published on the Raven Rook Property website and the date at the top of this policy will show when it was last updated.
16. Contact details
Raven Rook Property
A trading name of Rae-Evans Ventures Ltd
Company Registration No: 14697619
Registered in England and Wales
Registered Office: Mansion House, Manchester Road, Altrincham, Cheshire, WA14 4RW
ICO Registration No: ZB564534
For privacy enquiries, please use the contact details provided on the Raven Rook Property website.